Legal & Policies

1. Introduction and Scope

EarnHive LLC ('we', 'us', or 'our') is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your personal data.

This Privacy Policy applies to all users of the EarnHive platform, website, mobile applications, and related services (collectively, the 'Platform'). By using the Platform, you consent to the data practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, you must not access or use the Platform. We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting, and your continued use constitutes acceptance of the modified Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of the Platform, including:

Personal Information You Provide:

Information Collected Automatically:

Information from Third Parties:

• Account information (email address, username, password, display name, profile picture)
• Payment information (cryptocurrency wallet addresses for withdrawals)
• Communications (support requests, feedback, survey responses)
• Verification information (government-issued ID for enhanced account verification when required)
• Referral information (referral codes, usernames of referred users)
• Usage data (pages visited, features used, click paths, time spent on pages)
• Device information (device type, operating system, browser type and version, screen resolution)
• Device fingerprints (unique device identifiers generated via Fingerprint.js Pro for fraud prevention)
• IP addresses and geolocation data (approximate location based on IP address, city, region, country)
• VPN and proxy detection data (VPN/proxy usage indicators, risk scores from Proxycheck.io)
• Cookies and tracking technologies (see our Cookie Policy for details)
• Survey and offer completion data from partners (CPX Research)
• Payment processor information (transaction confirmations from cryptocurrency platforms)
• Analytics data (Google Analytics, user behavior tracking)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Platform and its features
• To process account registrations and manage user accounts
• To verify survey and offer completions with third-party partners
• To calculate earnings, process referral commissions, and facilitate cryptocurrency withdrawals
• To detect, prevent, and investigate fraud, abuse, and violations of our Terms of Service
• To analyze device fingerprints and IP addresses to prevent multi-accounting and fraudulent activity
• To detect VPN and proxy usage in violation of our Terms of Service
• To communicate with you about your account, transactions, platform updates, and promotions
• To personalize your experience and provide relevant offers and surveys
• To analyze usage patterns, improve Platform functionality, and develop new features
• To comply with legal obligations, respond to legal requests, and enforce our Terms
• To protect the rights, property, and safety of EarnHive, our users, and the public

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:

Contractual Necessity: Processing is necessary to perform our contract with you (Terms of Service), including providing Platform services, processing earnings, and facilitating withdrawals.

Legitimate Interests: We process data for fraud prevention, security, analytics, and Platform improvement, where our legitimate interests are not overridden by your rights.

Legal Compliance: We process data to comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) regulations.

Consent: Where required by law, we obtain your explicit consent for certain processing activities, such as marketing communications or optional data collection.

5. Information Sharing and Disclosure

We share your information with the following categories of third parties:

Survey and Offer Providers: We share user identifiers, completion data, and demographic information with survey partners (CPX Research) and offer wall providers to verify completions and credit rewards.

Payment Processors: We share wallet addresses and transaction details with cryptocurrency payment platforms (Binance API) to process withdrawal requests.

Fraud Prevention Services: We share device information, IP addresses, and usage patterns with Fingerprint.js Pro and Proxycheck.io to detect fraud, VPNs, proxies, and multi-accounting.

Analytics Providers: We share usage data with analytics services (Google Analytics) to understand user behavior and improve the Platform.

Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, email delivery (Resend), and customer support.

Legal and Regulatory Authorities: We disclose information when required by law, subpoena, court order, or government request, or to protect our rights, property, and safety.

Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

6. Device Fingerprinting and Fraud Detection

We use Fingerprint.js Pro, a third-party device fingerprinting service, to generate unique device identifiers for fraud prevention and security purposes. This service analyzes device characteristics (browser version, screen resolution, installed fonts, hardware specifications, etc.) to create a persistent identifier that helps us:

Device fingerprints are linked to your account and stored for the duration of your account lifetime plus any applicable legal retention periods. Fingerprint data is shared with Fingerprint.js Pro for processing and analysis. For more information, review Fingerprint.js Pro's privacy policy at fingerprint.com/privacy.

You cannot opt out of device fingerprinting if you wish to use the Platform, as it is essential for preventing fraud and protecting the integrity of our earning system.

• Detect multiple accounts created from the same device (multi-accounting prevention)
• Identify suspicious patterns and fraudulent activity
• Assess trust scores and risk levels for users
• Prevent automated abuse and bot activity

7. VPN and Proxy Detection

We use Proxycheck.io, a third-party IP intelligence service, to detect virtual private networks (VPNs), proxies, and other methods used to obscure true location and identity. During account registration and at other times, we analyze your IP address to identify:

If VPN or proxy usage is detected during registration, your account creation may be blocked. If detected after registration, your account may be suspended or terminated, and pending earnings may be forfeited.

IP detection data, including risk scores and VPN/proxy indicators, is shared with Proxycheck.io for processing. For more information, review Proxycheck.io's privacy policy at proxycheck.io/privacy.

• VPN and proxy server connections
• Anonymous hosting providers and data centers
• Tor exit nodes and high-risk IP addresses
• Mismatched geolocation data (claimed location vs. IP location)
• Disposable or temporary email providers

8. Cookies and Tracking Technologies

We use cookies, web beacons, local storage, and similar tracking technologies to collect information about your browsing activity, preferences, and interactions with the Platform. For detailed information about the cookies we use, how we use them, and how you can manage cookie preferences, please refer to our Cookie Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

When we no longer need your information for these purposes, or when you request account deletion, we will securely delete or anonymize your data, except where retention is required by law (e.g., for tax, legal, or regulatory compliance).

• Account information: Retained for the duration of your account plus 7 years for legal and regulatory compliance
• Transaction history: Retained for 7 years for financial recordkeeping and tax compliance
• Device fingerprints and IP logs: Retained for 2 years for fraud detection and security
• VPN detection data: Retained for 1 year for abuse prevention
• Communications and support tickets: Retained for 3 years for customer service quality and dispute resolution
• Marketing preferences: Retained until you opt out or request deletion

10. Data Security Measures

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest using industry-standard encryption algorithms
• Access controls limiting employee and contractor access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Secure authentication mechanisms, including password hashing and session management
• Monitoring and logging of system access and anomalies
• Incident response procedures for data breaches and security events

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, please contact us at privacy@earnhive.app. We will respond to verified requests within the timeframe required by applicable law (typically 30-45 days). We may request additional information to verify your identity before processing your request.

Please note that certain rights may be subject to limitations or exceptions under applicable law. For example, we may retain certain information as required for legal compliance, fraud prevention, or to enforce our Terms of Service.

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information (see Account Deletion Policy)
• Portability: Request a copy of your data in a structured, machine-readable format (where technically feasible)
• Restriction: Request restriction of processing of your personal information
• Objection: Object to processing of your personal information based on legitimate interests
• Withdraw Consent: Withdraw consent for processing activities that rely on consent (does not affect lawfulness of prior processing)
• Lodge a Complaint: Lodge a complaint with a supervisory authority if you believe we have violated your privacy rights

12. Children's Privacy

The Platform is not intended for, and we do not knowingly collect personal information from, individuals under the age of 18. If you are under 18, you must not use the Platform or provide any personal information to us.

If we discover that we have inadvertently collected personal information from someone under 18, we will delete that information as soon as reasonably practicable. If you believe we have collected information from someone under 18, please contact us immediately at privacy@earnhive.app.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

We do not sell personal information as defined by the CCPA. However, we share information with third-party partners as described in this Privacy Policy, which may constitute 'sharing' for targeted advertising purposes under California law.

To exercise your CCPA rights, please contact us at privacy@earnhive.app. You may designate an authorized agent to submit requests on your behalf, provided the agent has written authorization to do so. We will not discriminate against you for exercising your CCPA rights.

• Right to Know: Request disclosure of categories and specific pieces of personal information collected, sources, purposes, and third parties with whom information is shared
• Right to Delete: Request deletion of personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of the sale or sharing of personal information (use privacy@earnhive.app to opt out)
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit Use of Sensitive Information: Limit use of sensitive personal information (where applicable)
• Right to Non-Discrimination: Not be discriminated against for exercising CCPA rights

14. International Data Transfers

EarnHive is based in the United States, and your information is processed and stored on servers located in the United States and other countries. If you access the Platform from outside the United States, your information will be transferred to, stored in, and processed in the United States.

The United States and other countries may have data protection laws that differ from those in your country of residence. By using the Platform, you consent to the transfer of your information to the United States and other countries where we operate.

If you are located in the EEA, UK, or Switzerland, we rely on appropriate safeguards for international data transfers, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions where applicable.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the 'Last Updated' date at the top of this Privacy Policy and may provide additional notice (such as an email notification or prominent notice on the Platform).

Your continued use of the Platform after changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If you do not agree to the updated Privacy Policy, you must stop using the Platform and may request deletion of your account in accordance with our Account Deletion Policy.